The Accounts Insight<\/strong> feature in Jaci AI allows users to add and monitor live agents who can assist with customer queries alongside the AI chatbot. This feature ensures a seamless experience in managing human support agents while keeping track of their activities and performance.<\/p>\n\n\n\nCustomization<\/h2>\n\n\n\nThis customization features allows for deep customization of the chatbot\u2019s visual elements, including uploading logos and images, adjusting colors and gradients, and integrating customer reviews. This allows businesses to align the chatbot with their brand identity and website design.<\/p>\n\n\n\n
Customization Options:<\/h4>\n\n\n\n The field contains an iframe code snippet that could be copied to add these reviews to the chatbot’s interface.<\/p>\n\n\n\n
\nChatbot Image Upload:<\/strong> There are fields for uploading images for the chatbot. The fields labeled “Chatbot Image 1” through “Chatbot Image 4” seem to be for setting up different images that the chatbot might use on the interface.<\/li>\n\n\n\nYour Brand Logo:<\/strong> There is an option to upload a custom logo for your brand, allowing the chatbot to incorporate branding elements into its interface.<\/li>\n\n\n\nChatbot Theme Color:<\/strong> A color selector lets you choose the primary theme color for the chatbot. You can either manually select a color or enter a hex code for a specific shade. There is a circular color wheel and sliders to adjust hue, saturation, and brightness.<\/li>\n\n\n\nGradient Customization:<\/strong> The interface allows you to customize the gradient direction of the chatbot\u2019s design (e.g., “Right”). There is an option to add multiple “Color Stops,” which would allow you to fine-tune the gradient effect. A “Color Gradient Preview” section shows how the gradient would appear.<\/li>\n\n\n\nButtons for Actions:<\/strong> There is a “Save Customization” button to save your design changes.Add Reviews as Inner HTML:<\/strong>A section at the bottom of the page appears to allow you to add reviews by copying the inner HTML. This could be used to display customer testimonials or ratings inside the chatbot interface.<\/li>\n<\/ul>\n\n\n\nSettings<\/h2>\n\n\n\nThe Settings Page<\/strong> allows you to manage your account preferences, toggle key features, and update important information like your email. Here’s how to make the most of the available settings.<\/p>\n\n\n\n1. Account Manager<\/strong><\/h4>\n\n\n\n\nCredit Balance:<\/strong> Shows the number of credits available in your account. (e.g., 44 credits)<\/li>\n\n\n\nAccount ID & Email:<\/strong> Displays your unique account ID and the email associated with your account.<\/li>\n<\/ul>\n\n\n\n2. Feature Toggle<\/strong><\/h4>\n\n\n\nYou can easily enable or disable the following features by toggling the switches:<\/p>\n\n\n\n
\nTrust Badge:<\/strong> Enable this to display a trust rating badge on your website. This can help boost credibility and visitor trust.<\/li>\n\n\n\nChatbot:<\/strong> Activate or deactivate the chatbot feature for your website, allowing you to manage customer interactions automatically.<\/li>\n\n\n\nFeedback:<\/strong> Allow or disallow feedback forms on your website to collect insights from visitors and customers.<\/li>\n\n\n\nMulti-language Support:<\/strong> Toggle this to enable multi-language capabilities, making your site accessible to a global audience.<\/li>\n<\/ul>\n\n\n\n3. Update Account Email<\/strong><\/h4>\n\n\n\nNeed to change the email linked to your account? Here’s how:<\/p>\n\n\n\n
\nEnter your new email address in the field provided.<\/li>\n\n\n\n Click Update Email<\/strong> to save your changes.<\/li>\n<\/ol>\n\n\n\n\nNote:<\/strong> This change will be governed by the platform\u2019s [Terms & Conditions] and [Privacy Policy].<\/p>\n<\/blockquote>\n\n\n\n4. Delete Account and Affiliates<\/strong><\/h4>\n\n\n\nIf you wish to permanently delete your account and remove all associated data:<\/p>\n\n\n\n
\nClick on the Delete Account<\/strong> button.<\/li>\n\n\n\nConfirm that you understand this is an irreversible action.<\/li>\n<\/ol>\n\n\n\n5. Update Email Address for Archive<\/strong><\/h4>\n\n\n\nTo update the email address where your archived data will be sent before your account is deleted:<\/p>\n\n\n\n
\nEnter the new email address in the input field.<\/li>\n\n\n\n Click Update Email<\/strong> to confirm the change.<\/li>\n<\/ol>\n\n\n\n